Frequently Asked Questions

  1. Frequently Asked QuestionsHow do I choose a web designer?
    While this is a personal decision I encourage you to look for reviews of any companies you are considering. You can see that we have acquired many positive reviews on google maps and on our testimonials page.
  2. How long does it take to build a website?
    Typically we complete websites within 2 – 3 weeks. The factors that make a website design take longer are:
    a) whether information and files we need from you are provided in a timely manner
    b) if a board or a large committee is involved with decisions regarding the website
    c) complexity, if a website requires custom coding for databases or other very special functions it will also take longer.
  3. What is web hosting?
    Web hosting, simply put, is a server which has your website files on it 24/7 so anyone can get to it at anytime. Web servers include a high level of security.
  4. What is the difference between a URL and a domain name?
    Really there is no difference. URL stands for Uniform Resource Locator and it is your web address. The domain name is also your web address. The word “domain” is used because it is an area of the web you have control over.
  5. I've been hearing a lot about content management systems, what are they?
    In short, a content management system is simply a way for the owner / user of a website to edit the pages of a website. If you want to be actively involved in editing your website we can design your site so that you can edit it yourself. Hands on training on how to use the content management system is included at no additional charge.
  6. I want to know exactly what you are doing for Search Engine Optimization, can you tell me?
    Absolutely, we expect you to ask questions, as a white hat SEO provider we can show you exactly what we are doing for you and the impact it is having. You will also notice it because you will get more client phone calls.
  7. I already have hosting, can you still help me?
    Of course, depending on who your hosting is with we will provide recommendations based on our extensive experience.
  8. Do you offer a maintenance program?
    Yes, even if you have a content management system we can manage your website for you. The advantages of having us maintain your site are that it includes professional copy writing and search engine optimization.
  9. What happens if something goes wrong with my website?
    You can call us 7 days a week. As long as the problem is not beyond our control, we guarantee that it will be fixed within 24 hours or less.

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